Locations: Juinagar, Navi Mumbai

Job duties & Requirements:

• Should have a minimum of 1 year experience mentoring the agents and assisting the Team Leader with floor operations.
• Excellent fluency in English - Proficiency & Comprehension (spoken and written) • Prior experience in voice/non-voice/blended process
• Available to work from the office
• Create, facilitate, Huddle Sessions to equip staff with fundamental skills and knowledge. • Establish and maintain communication with team members; understand needs, resolve issues, and meet expectations
• Should partner with quality and training manager to identify skill and knowledge gap that leads to an instable performance trend
• Excellent communication skills

Salary upto 30k

shift timing :10 to 7

Job Type: Full-time

Pay: ₹25,000.00 - ₹30,000.00 per month