Floor Supervisor

MSwipe Technologies

Jui Nagar, Navi Mumbai

₹25,000 - ₹30,000 monthly

Fixed

25000 - ₹30000

Earning Potential

30,000

Work from Office

Full Time

Min. 2 years

Good (Intermediate / Advanced) English

Job Details

Interview Details

Job highlights

Urgently hiring

88 applicants

Job Description

Locations: Juinagar, Navi Mumbai

Job duties & Requirements:

  • Should have a minimum of 1 year experience mentoring the agents and assisting the Team Leader with floor operations.
  • Excellent fluency in English - Proficiency & Comprehension (spoken and written) • Prior experience in voice/non-voice/blended process
  • Available to work from the office
  • Create, facilitate, Huddle Sessions to equip staff with fundamental skills and knowledge. • Establish and maintain communication with team members; understand needs, resolve issues, and meet expectations
  • Should partner with quality and training manager to identify skill and knowledge gap that leads to an instable performance trend
  • Excellent communication skills

Salary upto 30k

shift timing :10 to 7

Job Type: Full-time


Pay: ₹25,000.00 - ₹30,000.00 per month

Job role

Work location

Juinagar, Navi Mumbai, Maharashtra, India

Department

Customer Support

Role / Category

Customer Support - Operations

Employment type

Full Time

Shift

Day Shift

Job requirements

Experience

Min. 2 years

Education

Graduate

Past role/category experience

Customer Support - Operations, Customer Support - BPO / Voice / Blended

English level

Good (Intermediate / Advanced) English

Age limit

18 - 40 years

Gender

Any gender

Interview details

Interview mode

In person

Interview address

Juinagar, Navi Mumbai, Maharashtra, India

About company

Name

MSwipe Technologies

Address

Juinagar, Navi Mumbai, Maharashtra, India

Job posted by MSwipe Technologies

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