Operation Executive

Job Description: Operations & Sales Executive

Role Summary:

The Operations & Sales Executive is responsible for managing day-to-day operational activities while supporting sales growth through client coordination, documentation, and process execution.

Key Responsibilities:

Operations:

Handle daily operational tasks and ensure smooth workflow execution

Coordinate with internal teams for timely processing of requests and deliveries

Maintain records, MIS reports, and operational documentation

Ensure compliance with company policies and process guidelines

Resolve operational issues and support escalation handling

Sales:

Assist the sales team in client onboarding and account management

Coordinate with customers for documentation, follow-ups, and service support

Support achievement of sales targets through effective coordination

Maintain strong client relationships and ensure customer satisfaction

Identify opportunities for cross-selling and upselling

Skills & Requirements:

Good communication and interpersonal skills

Strong coordination and follow-up abilities

Basic knowledge of sales processes and operational workflows

Proficiency in MS Excel, email communication, and reporting

Ability to multitask and work under deadlines

Experience & Qualification:

Graduate in any discipline (preferred)

1–3 years of experience in operations, sales support, or a similar role