Quality Analyst

Housing4all Realty is looking for a Quality Analyst to join our growing team.

This role is crucial in ensuring consistent service standards, accurate customer interactions, and smooth sales processes within our real estate operations.

Key Responsibilities:

Monitor and evaluate sales calls & client interactions

Audit CRM entries and follow-up processes

Identify gaps and provide actionable feedback

Prepare daily and weekly quality reports

Work closely with sales leadership for process improvement.

Requirements:

1–3 years of experience in QA (Real Estate/BPO/Sales preferred)

Freshers are welcome to apply too

Strong communication and analytical skills

Attention to detail and process orientation

Proficiency in CRM & MS Excel