Job Description: Voice Process Executive (Fresher)

Position Title: Voice Process Sales Executive 

Employment Type: Full-time [Night Shift]  

Location: office no 902 9th floor,Techno City, Near MBP Petrol Pump, Mahape Road, Navi Mumbai, Maharashtra 400701  

About the Role:  

We are seeking enthusiastic and results-driven individuals to join our international tele-sales team. 

This role involves engaging with clients across global markets, promoting products and services, and achieving sales targets through effective communication. 

Freshers and candidates with up to 2 years of experience are welcome, provided they possess excellent English communication skills.  

Key Responsibilities:  

- Inbound Calling: Handle inbound calls from existing and new clients to promote and sell products and services.  

- Customer Engagement: Build strong rapport with customers through professional and persuasive communication.  

- Sales Targets: Meet or exceed daily, weekly, and monthly sales targets and KPIs.  

- Product Knowledge: Maintain a strong understanding of the companys products, services, and value propositions to answer customer queries accurately.  

- Customer Feedback: Gather and record customer feedback, objections, and preferences to help improve sales strategies.  

- CRM Updates: Maintain accurate and detailed records of customer interactions and sales activity in the CRM system.  

- Team Collaboration: Coordinate with other team members and departments to ensure customer satisfaction and efficient sales processes.  

Qualifications and Skills:  

- A bachelors degree in any field (preferred but not mandatory).  

- Exceptional English communication skills (both verbal).  

- Strong interpersonal skills and a confident, friendly phone manner.  

- Willingness to learn and adapt to new processes.  

- Familiarity with tele-sales best practices and CRM tools.  

- Strong objection-handling and negotiation skills.  

Benefits:

- Competitive salary package (mention the range if applicable).  

- Incentives and performance bonuses.  

- Transportation allowance or meal benefits (if applicable).  

- Opportunity for career growth and development.