Service Engineer

Role Overview: The Service Engineer will be responsible for installation, preventive maintenance, breakdown servicing, and technical support of medical electronic equipment including medical lasers, microwave therapy/ablation systems, and X-ray imaging devices, ensuring high equipment uptime and compliance with safety and regulatory standards.

• Key Responsibilities: Install, commission, and validate medical devices at customer sites.
• Perform preventive maintenance and calibration as per OEM protocols.
• Diagnose and repair equipment faults at module and PCB level.
• Ensure compliance with electrical, laser, and radiation safety norms.
• Maintain service records, PM reports, and installation documentation.
• Train hospital staff on safe operation and basic troubleshooting.
• Coordinate spare parts usage and service logistics.
• Provide on-site and remote technical support to customers.
• Eligibility & Qualifications: Diploma / BE / BTech in Electronics, Biomedical, Electrical, or Instrumentation Engineering.
• Relevant technical certification in medical equipment servicing is an advantage.
• Experience0–2 years: Trainee / Junior Service Engineer (training provided)
• 2–5 years: Field service experience in medical devices preferred (training provided)
• Exposure to lasers, RF/microwave systems, or X-ray equipment is desirable.
• Technical Skills: Electronics troubleshooting (analog, digital, SMPS, power circuits)
• Understanding of high-voltage, RF, and optical systems
• Use of diagnostic tools: multimeter, oscilloscope, power meters
• Ability to read schematics and service manuals
• Personal Attributes: Willingness to travel extensively
• Strong communication and customer-handling skills
• Safety-oriented and detail-focused
• Ability to work independently in clinical environments
• Compensation & Benefits: Competitive salary (as per experience)
• Travel allowance and field expenses
• Product and technical training
• Growth opportunities in the medical device industry