Telecaller Inbound
Icici Lombard
Telecaller Inbound
Icici Lombard
Navi Mumbai
₹16,000 - ₹32,000 monthly
Fixed
₹16000 - ₹32000
Earning Potential
₹32,000
Work from Office
Full Time
Min. 6 months
Good (Intermediate / Advanced) English
Job Details
Walk-in Details
Job highlights
Walk-in interview
Date: 19 Mar 2026 - 02 Apr 2026 | Time: 10.00 am - 04.30 pm...See details
Urgently hiring
36 applicants
Benefits include: PF, Flexible Working Hours, Health Insurance, ESI (ESIC), 5 working days
Job Description
Customer Relationship Manager (CRM) - Voice Process
ICICI Lombard is seeking a dynamic Customer Relationship Manager to join our team! As a CRM, you'll be the voice of our organization, handling customer queries, providing timely resolutions, and ensuring exceptional customer experiences.
Responsibilities:
- Respond to customer inquiries via voice calls
- Provide accurate information and resolve issues promptly
- Deliver excellent customer service and build strong relationships
- Meet customer satisfaction targets and performance metrics
What We Offer:
- Competitive salary: ₹16,000 - ₹30,000 in-hand (CTC ₹2.50 LPA - ₹4.1 LPA)
- Rotational shifts (9.5 hrs), 5 days a week
- Opportunity to grow with a leading insurance provider
Ideal Candidate:
- Excellent communication and problem-solving skills
- Customer-centric approach and adaptability
- Freshers and experienced professionals welcome
Shift Timings:
- Male: 7:00 AM – 12:30 AM (24×7 shifts)
- Female: 7:00 AM – 8:30 PM
Company Address - Vashi Navi Mumbai 13th floor, vishwaroop IT park, behind raghuleela mall, opp vashi station.
Contact Hr Geetanjali- 9324164944/ 9594955476.
Ready to join our customer-centric team? Apply now! 😊
Job role
Work location
Navi Mumbai, Maharashtra, India
Department
Customer Support
Role / Category
Customer Support - International Voice Process
Employment type
Full Time
Shift
Day Shift
Job requirements
Experience
Min. 6 months
Education
Graduate
Skills
Customer service, Good Communication Skills, Problem solving, Customer handling, Inbound calling, Blended process, International BPO, Voice Process
English level
Good (Intermediate / Advanced) English
Age limit
20 - 32 years
Gender
Any gender
Walk-in interview details
Apply for the job and call HR to confirm your interview
Date
19 Mar 2026 - 02 Apr 2026
Time
10.00 am - 04.30 pm
Other instructions
Carry your updated resume adhar card pan card Formal dress code.
About company
Name
Icici Lombard
Address
Navi Mumbai, Maharashtra, India
Job posted by Icici Lombard
FAQs about this job
Show all
Read walk-in details before you register