Telecaller Outbound

Icici Lombard

Navi Mumbai

₹20,000 - ₹27,000 monthly

Fixed

20000 - ₹27000

Earning Potential

27,000

Work from Office

Full Time

Min. 6 months

Good (Intermediate / Advanced) English

Job Details

Interview Details

Job highlights

Urgently hiring

Fast HR reply

6 applicants

Benefits include: PF, ESI (ESIC)

Job Description

Job Role:E-Channel (Digital Sales) – On Roll


Employment Type:Full-time | Directly on Bank’s Payroll

Location: Vashi, Navi Mumabi


About the Role:The E-Channel (Digital Sales) role involves engaging with potential customers through digital and telephonic channels to promote and sell the bank’s financial products. The position requires individuals who are proactive, target-oriented, and have strong communication and persuasion skills. The candidate will be responsible for driving digital sales performance, meeting assigned targets, and maintaining customer satisfaction.

Key Responsibilities:

  • Handle outbound sales calls and engage with customers through digital platforms.
  • Promote and sell bank products and services such as credit cards, loans, or insurance.
  • Generate leads, follow up with potential customers, and convert inquiries into sales.
  • Understand customer needs and recommend appropriate financial products.
  • Achieve monthly and quarterly sales targets and maintain performance standards.
  • Maintain accurate customer and sales records in the system.
  • Ensure compliance with all bank policies, processes, and regulatory requirements.
  • Work closely with team members and supervisors to improve sales techniques and performance.
  • Required Skills and Competencies:Excellent communication skills in Hindi and English (both spoken and written).
  • Strong sales orientation with persuasive and negotiation skills.
  • Ability to work effectively under pressure and meet sales targets.
  • Good analytical thinking and problem-solving approach.
  • Customer-focused attitude with strong interpersonal skills.
  • Basic computer literacy and comfort working with digital tools and CRM systems.
  • Educational Qualification:Graduation (in any discipline) is mandatory.
  • Experience:Freshers: Welcome to apply (sales inclination preferred).
  • Experienced: 0–2 years of experience in outbound sales, telesales, or financial product sales preferred.
  • Experience in banking, insurance, or fintech domains will be an added advantage.
  • Work Schedule:Shift Timings: 9:30 AM – 7:00 PM (rotational shifts)
  • Work Days: 5 days a week (2 rotational week-offs; Saturday and Sunday not fixed)
  • Compensation:For Freshers: ₹2.10 LPA (CTC) + Unlimited Incentives
  • For Experienced Candidates: ₹2.79 LPA (CTC) + Unlimited Incentives (potential in-hand earnings up to ₹27,000)

Why Join Us:

  • Opportunity to work directly on the bank’s payroll with stable career growth.
  • Attractive incentive structure with no upper limit.
  • Professional work environment with continuous learning and development opportunities.
  • Exposure to digital banking and sales operations.

Conatct for more information

HR Ritul - 7796427033


Job role

Work location

Navi Mumbai, Maharashtra, India

Department

Banking / Insurance / Financial Services

Role / Category

Banking Operations

Employment type

Full Time

Shift

Day Shift

Job requirements

Experience

Min. 6 months

Education

Graduate

Skills

Sales, Banking, bpo, Telesales, Outbound calling, Domestic calling, Telecalling, Domestic BPO, Sales administration, Outbound process, Digital sales, Banking operation

English level

Good (Intermediate / Advanced) English

Age limit

18 - 35 years

Gender

Any gender

About company

Name

Icici Lombard

Address

Navi Mumbai, Maharashtra, India

Job posted by Icici Lombard

FAQs about this job

Show all

Apply for job