Telecaller Outbound
Icici Lombard
Telecaller Outbound
Icici Lombard
Navi Mumbai
₹20,000 - ₹27,000 monthly
Fixed
₹20000 - ₹27000
Earning Potential
₹27,000
Job Details
Interview Details
Job highlights
Urgently hiring
Fast HR reply
6 applicants
Benefits include: PF, ESI (ESIC)
Job Description
Job Role:E-Channel (Digital Sales) – On Roll
Employment Type:Full-time | Directly on Bank’s Payroll
Location: Vashi, Navi Mumabi
About the Role:The E-Channel (Digital Sales) role involves engaging with potential customers through digital and telephonic channels to promote and sell the bank’s financial products. The position requires individuals who are proactive, target-oriented, and have strong communication and persuasion skills. The candidate will be responsible for driving digital sales performance, meeting assigned targets, and maintaining customer satisfaction.
Key Responsibilities:
- Handle outbound sales calls and engage with customers through digital platforms.
- Promote and sell bank products and services such as credit cards, loans, or insurance.
- Generate leads, follow up with potential customers, and convert inquiries into sales.
- Understand customer needs and recommend appropriate financial products.
- Achieve monthly and quarterly sales targets and maintain performance standards.
- Maintain accurate customer and sales records in the system.
- Ensure compliance with all bank policies, processes, and regulatory requirements.
- Work closely with team members and supervisors to improve sales techniques and performance.
- Required Skills and Competencies:Excellent communication skills in Hindi and English (both spoken and written).
- Strong sales orientation with persuasive and negotiation skills.
- Ability to work effectively under pressure and meet sales targets.
- Good analytical thinking and problem-solving approach.
- Customer-focused attitude with strong interpersonal skills.
- Basic computer literacy and comfort working with digital tools and CRM systems.
- Educational Qualification:Graduation (in any discipline) is mandatory.
- Experience:Freshers: Welcome to apply (sales inclination preferred).
- Experienced: 0–2 years of experience in outbound sales, telesales, or financial product sales preferred.
- Experience in banking, insurance, or fintech domains will be an added advantage.
- Work Schedule:Shift Timings: 9:30 AM – 7:00 PM (rotational shifts)
- Work Days: 5 days a week (2 rotational week-offs; Saturday and Sunday not fixed)
- Compensation:For Freshers: ₹2.10 LPA (CTC) + Unlimited Incentives
- For Experienced Candidates: ₹2.79 LPA (CTC) + Unlimited Incentives (potential in-hand earnings up to ₹27,000)
Why Join Us:
- Opportunity to work directly on the bank’s payroll with stable career growth.
- Attractive incentive structure with no upper limit.
- Professional work environment with continuous learning and development opportunities.
- Exposure to digital banking and sales operations.
Conatct for more information
HR Ritul - 7796427033
Job role
Work location
Navi Mumbai, Maharashtra, India
Department
Banking / Insurance / Financial Services
Role / Category
Banking Operations
Employment type
Full Time
Shift
Day Shift
Job requirements
Experience
Min. 6 months
Education
Graduate
Skills
Sales, Banking, bpo, Telesales, Outbound calling, Domestic calling, Telecalling, Domestic BPO, Sales administration, Outbound process, Digital sales, Banking operation
English level
Good (Intermediate / Advanced) English
Age limit
18 - 35 years
Gender
Any gender
About company
Name
Icici Lombard
Address
Navi Mumbai, Maharashtra, India
Job posted by Icici Lombard
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