Travel Advisor

Key Responsibilities:

Pre-Sales:

• Market Research: Conduct thorough research to stay updated on travel trends, destinations, and competitive offerings.
• Client Outreach: Identify and reach out to potential clients via calls, emails, and social media.
• Needs Analysis: Understand clients’ preferences, budgets, and requirements to offer tailored travel solutions.
• Proposal Preparation: Create customized travel itineraries and proposals based on client needs.
• Presentation: Present travel options and proposals to clients effectively, highlighting unique selling points.

Sales:

• Lead Conversion: Convert inquiries and leads into confirmed bookings by providing compelling and persuasive information.
• Booking Management: Handle all travel bookings, including flights, accommodations, car rentals, tours, and activities.
• Sales Targets: Achieve or exceed individual and team sales targets.
• Promotional Activities: Promote travel packages through various channels, including social media, email campaigns, and travel expos.
• Networking: Build and maintain strong relationships with travel partners, suppliers, and industry contacts.

Post-Sales:

• Client Support: Provide ongoing support to clients, addressing any concerns or issues before, during, and after their travels.
• Feedback Collection: Gather feedback from clients to assess satisfaction and identify areas for improvement.
• Issue Resolution: Resolve any issues or complaints promptly and effectively, ensuring client satisfaction.
• Follow-Up: Maintain contact with clients post-travel to ensure satisfaction and encourage repeat business.
• Reporting: Prepare and present regular reports on sales performance, client feedback, and market trends.

Qualifications:

• Experience: Proven experience as a travel consultant or in a similar sales role within the travel industry.
• Skills: Excellent communication, negotiation, and interpersonal skills. Strong organizational and time-management abilities. Proficiency in travel booking systems and software.
• Knowledge: In-depth knowledge of travel destinations, industry trends, and customer preferences.
• Personal Attributes: Passionate about travel, customer-focused, proactive, and results-oriented.