Warranty Claims Processor

Job Summary

We are in search of a Warranty Claims Processor to uphold the quality and service standards of the Warranty Claims processing team in alignment with the contracted Service Level Agreement. The ideal candidate will be accountable for examining warranty claims, facilitating recovery, and assigning appropriate responsibilities, as well as formulating and executing strategies to improve operational efficiencies.

Location and Shift Timings

• Work Location: Airoli, Navi Mumbai
• Shift Timings: 12.30 PM- 10 PM & 7.00 AM to 4.30 PM
• WFH / WFO: Hybrid

Responsibilities

• Develop and execute strategies to improve operational efficiencies
• Examine warranty claims, facilitate recovery, and assign appropriate responsibilities
• Conduct and assess monthly reporting
• Execute queries and conduct verification and analysis of warranty claims using available external resources
• Record and append comments to warranty claims

Required Skills

**Experience : Min 1 year to max 3 years preferred worked as service advisor, Warranty claims assessor role** 

• BE Automobile Graduate/12th + Diploma with Automotive experience
• BE Mechanical Graduate/12th + Diploma with Automotive experience
• Experience in Warranty ( Aftermarket services) domain
• Experience with Auto components
• Interpersonal skills to deal with dealers, warranty engineers, etc.
• Data processing accuracy, detail oriented, and ability to evaluate/research a warranty claim
• Organized, timely, pro-active, and highly productive
• Experience in Warranty /Auto Dealership

RequirementsRequirements:

**Experience : Min 1 year to max 3 years preferred worked as service advisor, Warranty claims assessor role**

• BE Automobile Graduate/12th + Diploma with Automotive experience
• BE Mechanical Graduate/12th + Diploma with Automotive experience
• Experience in Warranty ( Aftermarket services) domain
• Experience with Auto components
• Interpersonal skills to deal with dealers, warranty engineers, etc.
• Data processing accuracy, detail oriented, and ability to evaluate/research a warranty claim
• Organized, timely, pro-active, and highly productive
• Experience in Warranty /Auto Dealership

BenefitsBudget:30K CTC

Click to chat with 2COMS (10:00 am - 06:00 pm) post applying: https://url.2coms.com/68

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