Automobile Workshop Manager

 Workshop Manager Job Purpose: To oversee the day-to-day operations of the automobile service workshop, ensuring timely and high-quality service delivery, effective manpower utilization, customer satisfaction, and compliance with company and manufacturer standards.

• Key Responsibilities:
• Supervise and coordinate workshop activities including job allocation, progress monitoring, and final inspection.
• Ensure all vehicles are serviced and repaired as per manufacturer guidelines and within committed timelines.
• Plan and allocate jobs to technicians based on skill levels and workload.
• Maintain service quality by conducting regular checks and ensuring adherence to standard operating procedures.
• Coordinate with Service Advisors for job card details, work progress, and delivery commitments.
• Manage workshop productivity, efficiency, and profitability targets.
• Ensure the availability and proper use of tools, equipment, and special service tools (SST).
• Monitor repeat repairs and take corrective actions to minimize rework.
• Maintain discipline, safety, and cleanliness within the workshop.
• Train, guide, and motivate technicians to achieve high performance levels.
• Liaise with the parts department for timely availability of required spares.
• Handle escalated technical or operational issues and ensure quick resolution.
• Prepare and submit daily/weekly workshop performance reports to management.
• Qualifications and Experience:Diploma / Degree in Automobile or Mechanical Engineering.
• Minimum 7–15 years of experience in automobile service operations, with at least 3–10 years in a supervisory or managerial role.
• Hands-on knowledge of workshop processes, job estimation, and service standards.
• Experience in handling multi-brand or authorized dealership workshops preferred.

• Skills and Competencies:
• Strong technical knowledge of automobiles.
• Leadership and team management skills.
• Excellent communication and coordination abilities.
• Customer-oriented approach with a focus on quality and efficiency.
• Problem-solving and decision-making capabilities.
• Proficiency in service management software and MS Office tools.

• Work Conditions: Full-time,
• on-site position.
• May require extended hours during peak service periods.