Assistant Branch Manager - Branch Banking Operations

Kotak Mahindra Bank

New Delhi

Not disclosed

Work from Office

Full Time

Min. 2 years

Job Details

Job Description

Assistant Branch Manager-Inbound-Branch Banking-Service

9052 - Assistant Branch Manager-Inbound-Branch Banking-Service

 

Job Description

We are looking for a proactive and detail-oriented Assistant Branch Manager-Inbound to oversee the daily operations of our branch. This role involves ensuring compliance with regulatory and audit requirements, managing customer service processes, and maintaining operational efficiency. The ideal candidate will have strong leadership skills, a thorough understanding of banking operations, and a commitment to delivering exceptional customer experience.

 

  • Oversee day-to-day branch operations, ensuring smooth and efficient functioning
  • Ensure strict adherence to bank policies, audit standards, and regulatory requirements
  • Authorize and verify system inputs for customer transactions and service requests done by subordinates
  • Manage branch lobby and customer queues to enhance service delivery
  • Handle cash operations, including foreign exchange (FX) and traveler’s cheques (TCs), within prescribed limits
  • Address and resolve customer complaints within defined turnaround times (TAT)
  • Ensure AML and KYC compliance for all account opening forms submitted to CPC/RPC

 

proactive, detail-oriented, compliance management, regulatory compliance, audit requirements management, customer service management, operational efficiency, leadership, banking operations knowledge, customer experience delivery, organizational skills, problem-solving, decision-making, risk management, financial acumen, communication skills, interpersonal skills, team management, process improvement, staff management, training and development, resource allocation, strategic planning, reporting and analysis.

 

Experience Level

Mid Level

Job role

Work location

Delhi, India

Department

Banking / Insurance / Financial Services

Role / Category

Banking Operations

Employment type

Full Time

Shift

Day Shift

Job requirements

Experience

Min. 2 years

About company

Name

Kotak Mahindra Bank

Job posted by Kotak Mahindra Bank

Apply on company website