Automotive Store Manager

Job DescriptionRole: Experience Center Manager

Roles and Responsibilities

● Overall management of the store

● Restoring of Brand Champions to ensure that the store is manned at all times

● Ensure daily, weekly & monthly conversion targets are met for the store

● Ensure leads are being followed up by the team

● Ensure lead allotment is uniform for the Brand Champions

● Ensure finance support is provided to customers with the help of financers

● Ensure sales SOP is being followed by the store team

● Hire, train, motivate, counsel and monitor the performance of all new-vehicle sales employees

● Maintain an accurate daily log that reflects all sales activities in the Experience Center

● Ensure proper follow-up of all potential buyers by developing, implementing, and monitoring a prospecting and sales control system

● Develop, implement and monitor a follow-up system for new-vehicle purchasers

● Maintain teamwork in a customer-focused sales environment throughout the sales, delivery and follow-up process

● Conduct daily and weekly sales meetings

● Stay up to date of market trends at all times by conducting analysis and monitoring competitors' activities

● Come up with suggestions and recommendations for in-store merchandising, customer service approach and other areas to improve the business

● Produce daily, weekly, monthly quarterly, yearly sales, KPI and other communicated reports

● In-charge of stock count, control and proper record of all stock movements and inventory

● Ensure consistency in customer service by all associates based on established SOPs

● Handle after sales queries and complaints

● Provide on-job training to the team members

● Ensure strong communication between the associates and transfer of all important information within the team

Qualifications ,Experience & Skills

● Excellent interpersonal and communication skills

● Enthusiastic, self-confident, well presented and self-motivated, Strong problem-solving attitude

● Demonstrable success gained as Store Manager with a recognized retail brand

● Demonstrate leadership capabilities and regularly exceeds expectations

● People skills with the ability to lead and motivate a team

● Ability to work in high-pressure situations and to “think on your feet”

● Strong business acumen-use of business analytics

● Minimum Education – Any Graduate 

● Experience : Minimum 3-7 Years of experience into store operations (Automobile/Retail/FMCD/Lifestyle Retail Experience).

Requirements1. Experience of managing store and sales

2. Team handling experience

3.Inventory handling experience

4.Managing customer and escalation

Requires:

• Any Graduate with 3-7yr experience in Automobile/Retail/FMCD/Lifestyle Retail Experience
• Flexibility on time
• Open for Filed sales
• Good Communication skills

BenefitsSalary: 3.5 LPA to maximum 4.5 LPA CTC

Notice period : up to a maximum of 15 days.