Back-end Executive
Pest Cure Incorporation
Back-end Executive
Pest Cure Incorporation
Ashok Nagar, New Delhi
₹20,000 - ₹23,000 monthly
Fixed
₹20000 - ₹23000
Earning Potential
₹23,000
Work from Office
Full Time
Min. 2 years
Basic English
Job Details
Interview Details
Job highlights
22 applicants
Job Description
Attend and manage technician calls, ensuring timely follow-up for payment, pending jobs, and addressing cancellation requests.
2. Maintain a comprehensive record of customer complaints and queries in Google Sheets, resolving them promptly on a daily basis.
3. Actively participate in training sessions to stay updated on new job requirements and industry best practices. Coordination with on route technicians for their in-hand jobs & urgent same day jobs.
4. Skilfully prepare finalized job quotations using Google Sheets.
5. Regularly check and respond to emails and messages in WhatsApp groups, ensuring timely communication and addressing customer queries.
6. Data Entry & Backend support.
Job role
Work location
Pest Cure Incorporation - Best Pest Control Services Company in Delhi NCR, Ajay Enclave, Meenakshi Garden, Subhash Nagar, New Delhi, Delhi, India
Department
Admin / Back Office / Computer Operator
Role / Category
Back Office
Employment type
Full Time
Shift
Day Shift
Job requirements
Experience
Min. 2 years
Education
Graduate
Skills
Customer support, Grievance handling, Telephonic support, Customer complaints, Customer documentation, Customer care, Customer queries, Customer complaints handling, Customer Grievance Handling, Customer Query Resolution
English level
Basic English
Regional language
Fluent in speaking Hindi
Age limit
18 - 45 years
Gender
Any gender
About company
Name
Pest Cure Incorporation
Address
Pest Cure Incorporation - Best Pest Control Services Company in Delhi NCR, Ajay Enclave, Meenakshi Garden, Subhash Nagar, New Delhi, Delhi, India
Job posted by Pest Cure Incorporation
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