Back Office Executive

Position Overview

We are looking for a motivated and detail-oriented back office executive to support our mortgage loan operations across all banks and NBFCs. The candidate will play a crucial role in coordinating sales activities, managing client interactions, and ensuring smooth loan processing. This role is exclusively open to female candidates.

Key Responsibilities

• Coordinate with banks, NBFCs, and clients for mortgage loan applications.
• Assist the sales team in lead generation, follow-ups, and documentation.
• Maintain and update loan application records, client databases, and status reports.
• Prepare daily/weekly MIS reports for management review.
• Handle customer queries with professionalism and ensure timely resolution.
• Support in client onboarding, loan disbursement, and closure processes.
• Ensure compliance with company policies and regulatory guidelines.

Required Skills & Qualifications

• Graduate in Business Administration, Finance, or related field (preferred).
• Strong communication skills (English & Hindi; bilingual advantage).
• Proficiency in MS Office (Excel, Word, PowerPoint).
• Ability to multitask, prioritize, and meet deadlines.
• Prior experience in mortgage loans, banking, or financial services is an added advantage.
• Customer-centric approach with problem-solving abilities.

Personal Attributes

• Professional and confident in client interactions.
• Organized, detail-oriented, and proactive.
• Strong follow-up and coordination skills.
• Team player with a positive attitude.

Location & Work Environment

• Based in New Delhi (office-based role).
• Collaborative, growth-oriented environment with career advancement opportunities.