Beauty Advisor

Global Mission & Job Scope Objective Job Summary: The Bioderma Beauty Advisor is a key customer-facing expert responsible for representing the NAOS-Bioderma brand within the premium retail environment of Shoppers Stop. This role requires a passion for dermocosmetic skincare, the ability to deliver highly personalized consultations, and a strong focus on driving sales through exceptional service and education on Bioderma's unique Ecobiology approach Key Responsibilities: 1. Expert Customer Consultation & Sales • Achieve daily, weekly, and monthly sales targets for the entire Bioderma range (Sensibio, Sébium, Atoderm, Photoderm, etc.) by converting walkins into sales. • Conduct in-depth skincare discussions with Shoppers Stop customers to accurately assess their needs, skin type, and concerns. • Provide personalized, expert product recommendations and advise on complete skincare routines, emphasizing the scientific benefits and patented technologies of Bioderma. • Demonstrate product usage and application techniques (e.g., the correct use of Sensibio H2O) to ensure customer satisfaction and understanding. • Actively promote cross-selling and up-selling to maximize the average transaction value. 2. Brand & Retail Environment Management • Ensure the Bioderma counter/fixture within Shoppers Stop is always impeccably presented, clean, fully stocked, and compliant with all Visual Merchandising (VM) guidelines. • Maintain comprehensive knowledge of all Bioderma product lines, the brand philosophy (Ecobiology), and key competitor offerings within the Shoppers Stop beauty aisle. • Act as the brand image custodian, maintaining a high level of personal grooming and professional demeanor consistent with a premium dermocosmetic brand. • Establish and nurture strong working relationships with the Shoppers Stop store management and beauty department staff. 3. Operational Excellence & Reporting • Manage counter stock effectively, conduct regular inventory checks, and promptly communicate any stock discrepancies or replenishment needs. • Accurately process sales transactions (may involve operating the Shoppers Stop POS system, if required by the retailer). • Capture customer data (where permitted) • Submit timely and accurate reports on sales performance, customer feedback, and competitive activities to the Area Manager. Region Job Description Brand India Bioderma Beauty Advisor (BA) - Shoppers Stop (India) NAOS - Bioderma Geographical Scope Job Title of Line Manager Job holder of line manager India National Key Account Manager – Modern Trade Required Skills and Qualifications • Education: Minimum 10+2 or Graduate. Additional certification in Beauty Therapy, Cosmetology, or related field is highly desirable. • Experience: 1-3 years of proven experience as a Beauty Advisor/Consultant or Sales Associate within a premium retail environment, preferably in department stores (like Shoppers Stop, Lifestyle) or high-end beauty/skincare retail. • Skincare Expertise: Demonstrable passion and comprehensive knowledge of skincare, including ingredients, skin conditions, and product application. • Sales & Service: A strong track record of achieving sales targets, coupled with exceptional customer service and relationship-building skills. • Communication: Excellent verbal communication skills in English and Hindi/local language to engage effectively with a diverse customer base. • Personal Attributes: Highly reliable, self-motivated, proactive, and comfortable working independently in a fast-paced, target-driven retail environment. • Location: Willingness to work flexible retail hours, including weekends, holidays, and promotional event days. What Bioderma Offers • Competitive salary and attractive performance-based incentives. • In-depth, scientific training on Bioderma’s patented technologies and Ecobiology. • Opportunity to represent a globally renowned, dermatologist-recommended brand.