Business Analyst

📄 Job Description: Business Analyst (NHAI Project)

🔹 Role Overview

We are seeking experienced Business Analysts for onsite deployment on an NHAI project. The role involves gathering and analyzing business requirements, coordinating with stakeholders, preparing documentation, and supporting the implementation and maintenance of IT systems aligned with business processes.

The Business Analyst will act as a key link between business users and technical teams to ensure successful project delivery.

🔹 Key Responsibilities

1. Requirement Analysis

• Engage with client stakeholders to gather and understand business requirements
• Analyze and document requirements clearly and accurately

2. Documentation

• Prepare detailed project documents, including:
• Business Requirement Document (BRD)
• Functional Specification Document (FSD)
• Software Requirement Specification (SRS)
• Use cases and workflows
• Ensure all documentation follows project and governance standards

3. Stakeholder Coordination

• Act as a bridge between business users and technical teams
• Facilitate communication and ensure alignment with business objectives

4. Solution Support

• Participate in solution design discussions
• Ensure proposed solutions meet business requirements

5. Testing & Validation

• Support User Acceptance Testing (UAT)
• Coordinate testing activities and validation of requirements
• Obtain approvals and sign-offs from stakeholders

6. Change & Issue Management

• Track and manage change requests and enhancements
• Support issue identification and resolution

7. Data Analysis & Reporting

• Perform basic data analysis and reporting
• Assist in process mapping and improvement initiatives

8. Implementation & Operations Support

• Coordinate with cross-functional teams for smooth system implementation and rollout
• Support operations and maintenance (O&M) activities
• Contribute to continuous improvement of systems and processes

🔹 Qualification & Experience

Education

• Bachelor’s degree in Engineering (B.E./B.Tech)
• Postgraduate qualification (MBA/M.Tech) preferred

Experience

• Minimum 10 years of total professional experience
• At least 6 years of experience in IT project implementation
• Experience in at least 4 projects involving:
• Software development or IT applications
• Application maintenance or support
• Experience in at least 3 IT implementation projects

Domain Experience (Preferred)

• Facility management systems
• Inspection, audit, or rating systems
• Service provider verification systems
• Quality inspection or certification processes
• Hospitality or food industry (restaurants, food courts)

🔹 Key Skills

• Strong requirement gathering and analytical skills
• Expertise in documentation (BRD, FSD, SRS, workflows)
• Good understanding of SDLC and Agile methodologies
• Strong stakeholder management and client interaction skills
• Experience in UAT coordination and deployment support
• Basic knowledge of databases, APIs, and system integrations
• Proficiency in MS Office, especially Excel
• Excellent communication and presentation skills

🔹 Preferred Skills

• Experience in government or public sector projects
• Exposure to large-scale digital transformation programs
• Knowledge of compliance, audit, or certification processes
• Experience working in multi-vendor or system integrator environments