Business Development Executive (BDE)

Job Brief

We are looking for an enthusiastic Sales Executive to generate sales either by cold calling or answering 

requests in a fast-paced environment. You will be responsible for influencing existing or potential 

customers to buy products or services.

A successful telemarketer must be friendly and persuasive. You must be able to understand the 

customer’s requirements in a short time and present solutions that meet their needs. The ideal 

candidate will also be patient and cool-tempered to deal with aggressiveness and complaints.

The goal is to promote business growth by expanding the company’s clientele.

Responsibilities

• Cold call people using a given phone directory to sell products or solicit donations

• Answer incoming calls from prospective customers

• Use scripts to provide information about product’s features, prices etc. and present their benefits

• Ask pertinent questions to understand the customer’s requirements

• Persuade the customer to buy by demonstrating how merchandise or services meet their needs

• Record the customer’s personal information accurately in a computer system

• Deal with complaints or doubts to safeguard the company’s reputation

• Go the “extra mile” to meet sales quota and facilitate future sales

• Keep records of calls and sales and record useful information

Requirements

• Proven experience as telemarketer or similar sales/customer service role

• Proven track record of successfully meeting sales quotas preferably over the phone

• Working knowledge of relevant computer programs (e.g. CRM software) and telephone systems

• Excellent communication and presentation skills

• Proficient in English

• Skilled in negotiation and dealing with complaints

• Persistent and results-oriented

• Patient and able to handle customer rejection

• BSc,BA,BBA,B.com