• Maintaining regular database of the company. • Lead generation and changing potential leads into customer/client. • Receiving and replying on calls and email to the customer. • Co-working with other departments if required. • Excellent verbal and written communication skills. • Knowledge of computer operating systems and MS-office. • Resolving queries and issues related to the products and services. • Suggesting solutions based on customers’ needs and requirements. • Taking and processing product orders in a professional manner. • Ability to work in a team or individually as and when required.