Business Development Manager (BDM)

Key Responsibilities:

• Manage key client accounts via phone communication.
• Work on online leads like India Mart & other platforms and initiate B2B sale on call.
• Supervise and guide the team in handling client calls and managing internal sales.
• Take orders from clients, process them efficiently, and ensure client satisfaction.
• Resolve customer disputes and escalations professionally.
• Track, monitor, and improve the performance of the team.

Key Competencies Required:

• Soft-spoken with clear speech.
• Confident and persuasive on calls.
• Strong convincing and selling skills.
• Must have an Android phone.
• Prior experience in team handling of 8-10 member.
• Must have managed 10–12 local B2B clients
• Should have prior experience in at a marketing manager or BDE level
• Must have led a sales or customer service team in the past