Business Development Manager (BDM) Inbound Sales

Handle all inbound inquiries (calls, WhatsApp, website forms, social media leads)

Understand client requirements and suggest suitable Vaastu consultation packages

Conduct telephonic/video consultations for initial discussion

Prepare proposals and share service details with clients

Follow up regularly to close deals

Maintain proper lead tracking in CRM

Coordinate with the consulting team for appointment scheduling

Achieve monthly revenue targets

Maintain high conversion ratio and customer satisfaction

Required Skills

2–6 years experience in Inbound Sales / Inside Sales / Business Development

Strong communication & convincing skills

Excellent follow-up and closing ability

Customer-centric approach

Comfortable handling premium/HNI clients

Basic knowledge of CRM and MS Office

Experience in consultancy, real estate, or service-based industry preferred

Performance Metrics (KPI)

Lead-to-Conversion Ratio

Monthly Revenue Achievement

Follow-up Efficiency

Client Satisfaction Score

Repeat & Referral Business