Cafe Staff

Job Summary

We are looking for energetic and customer-friendly Café Staff to manage day-to-day service operations. The role includes taking orders, preparing basic food & beverages, handling billing, and ensuring a great guest experience.

Key Responsibilities

Customer Service

Greet customers warmly and assist with orders

Explain menu items and offer recommendations

Ensure quick, polite, and accurate service

Order & Billing

Take orders at counter / table / delivery platform

Handle POS billing and cash/card/UPI payments

Coordinate with kitchen for timely order preparation

Food & Beverage Handling

Prepare basic café items (coffee, pasta, sandwiches, garlic bread, etc.)

Follow hygiene, portioning, and presentation standards

Assist in packing dine-in and takeaway orders

Cleanliness & Hygiene

Maintain cleanliness of counters, tables, and workstations

Follow FSSAI hygiene and safety standards

Ensure proper storage of ingredients and disposables

Operations Support

Assist in opening and closing duties

Support stock checking and basic inventory reporting

Handle customer feedback and resolve minor complaints politely

Requirements

Basic communication skills (English/Hindi)

Friendly attitude and willingness to learn

Ability to stand for long hours and work in shifts

Prior café / restaurant experience preferred (not mandatory)

Working Hours

Rotational shifts

Weekends and holidays required

What We Offer

Fixed salary + incentives (if applicable)

Meal during shift

Growth opportunities in a fast-growing café brand