Client Acquisition Specialist – Schools & Corporate

Job Title:  Client Acquisition Specialist – Schools

Location: Kirti Nagar, Delhi

Job Type: Full-Time

About Mystery Rooms

Mystery Rooms is India’s fastest‑growing escape game company, with branches in 15 cities and 26 locations. We create immersive experiences and are driven by innovation, fun, and excellent customer service.

Role Overview

We are looking for a dynamic Field Sales Executive who will take Mystery Rooms to schools, colleges, corporate offices, and other institutions. You will be responsible for promoting our escape room packages, building relationships with institutional clients, generating leads, and securing bookings from B2B and educational sectors. This role involves in‑field outreach, promotions, presentations, and meeting sales targets.

Key Responsibilities

• Institutional Outreach & Promotion

• Visit schools, colleges, training centers, and corporate offices to introduce and promote Mystery Rooms’ packages and experiences.

• Conduct formal presentations and product demonstrations suited for institutional clients.

• Coordinate promotional events, exhibitions, seminars, and roadshows in schools/corporates to generate interest and leads.

Lead Generation & Sales

• Identify potential institutional partners (schools, colleges, corporates) in your assigned area.

• Build and maintain relationships with decision‑makers like Principals, HR Managers, L&D Heads, etc.

• Upsell and cross‑sell customized gaming or team‑building packages.

Booking & Client Management

• Handle inquiries, follow up leads, negotiate terms, and close deals with institutions.

• Coordinate with internal operations to ensure promises made are deliverable (scheduling, logistics).

• Maintain client satisfaction, address concerns, and ensure repeat business.

Reporting & Strategy Input

• Maintain accurate records of institutional engagement, proposals, leads, bookings, feedback.

• Provide regular reports to management on the institutional segment’s performance and challenges.

• Offer feedback and suggestions for improving institutional offerings and promotional materials.

Cross‑Functional Collaboration

• Work with marketing to design institution‑specific promos and collaterals (flyers, offers, social media content).

• Coordinate with operations, finance, and reservations to ensure smooth delivery of services for institutional clients.

Skills & Qualifications

• Bachelor’s degree (preferably in Business, Marketing, or related field) – optional but preferred.

• Excellent verbal and written communication skills.

• Strong presentation and negotiation skills.

• Previous experience in field sales / B2B / institutional sales or event promotions is an advantage.

• Ability to travel locally; comfortable visiting multiple institutional locations.

• Organized, self‑motivated and target‑driven.

• Familiarity with CRM or reservation systems is a plus.

• Working Conditions & Additional Details

• Graduation or pursuing graduation is required.

• Weekends and public holidays are working days.

Six‑day workweek, one day off (scheduled between Monday‑Thursday). Friday, Saturday, Sunday are fixed working days.

Shift timings: 10:00 AM to 6:30 PM.