Collection Manager

Job Description (Key Points):

Manage and oversee debt collection and recovery operations .

Develop and implement effective collection strategies .

Monitor delinquent accounts and improve recovery rates Lead, train, and supervise collection staff .

Negotiate repayment plans with customers Ensure compliance with legal and regulatory requirements.

Analyze collection performance and prepare reports .

Coordinate with legal teams and external agencies when required.

Achieve collection targets while maintaining professional customer relations.