Collections Executive

Follow up with customers via calls, emails, and visits to recover pending payments and maintain regular communication.

Handle delinquent accounts and ensure timely recovery of outstanding dues effectively.

Negotiate repayment plans based on customer financial situations and company policies.

Maintain accurate and updated records of all collection activities and interactions.

Ensure strict compliance with company policies, procedures, and legal guidelines.

Escalate critical or high-risk cases to higher management when required.

Coordinate with internal teams to resolve disputes efficiently.

Consistently achieve monthly collection targets while maintaining professionalism.