Computer Assistant

Job Description:

We are seeking a reliable and tech-savvy Computer Assistant to support daily IT operations and assist users with computer-related tasks. The ideal candidate will help with troubleshooting, system setup, maintenance, and user support to ensure the smooth and efficient use of technology across the organization.

Key Responsibilities:

1. Provide technical support to users for hardware, software, and peripheral issues.

2. Install, configure, and maintain computer systems, accessories, and applications.

3. Troubleshoot and resolve technical problems in a timely and efficient manner.

4. Perform routine system maintenance, updates, and performance checks.

5. Assist with network connectivity issues, including Wi-Fi troubleshooting.

6. Document IT procedures and maintain technical guidelines.

7. Train and guide users on the effective use of software and equipment.

8. Maintain accurate inventory records of hardware and software resources.

9. Assist with basic video editing tasks as required.

10. Handle networking tasks, installation, and maintenance of school cameras and related equipment.