Digital and IT Communications Consultant

Consultant (Digital and IT) Communications

Key Responsibilities:

1. Website Handling (75%)

• Liaison between internal stakeholders and vendors to ensure website content is up-to-date, relevant, and aligned with OPSA objectives.
• Coordinate with various teams of National Informatics Centre (NIC) and appropriately implement Govt. of India guidelines for websites and portals of OPSA.
• Provide end-to-end support with vendor management activities, including that of requirement scoping, preparation of RFP, vendor assessment and selection, and day-to-day coordination with vendors for deliverables.
• Provide technical support to manage the back-end and front-end development, and maintenance of various portals and websites of the Office.
• Provide timely advice to Office on various digital, IT and cyber security issues.
• Assist in the implementation of website analytics tools to track performance metrics, providing insights to inform future website enhancements and optimizations.

2. Communication Responsibilities (25%)

• Curate news and articles on important S&T matters worldwide for website updates, ensuring that the content is relevant, accurate, and up to date to keep visitors informed.
• Write and update weekly blogs and articles on the website, covering a range of topics related to OPSA's mission, initiatives, and the broader S&T landscape, engaging audiences and fostering interest in OPSA's work.
• Update the Latest Updates and Press Releases sections of the website.
• Support the Office’s Communications Team in providing editorial support for various outputs of the Office, including the annual report, newsletters, press releases, and other collaterals.
• Coordinate with cross-cutting teams for internal communication and content management within the OPSA.
• Support with implementing a social media strategy to enhance OPSA's online presence. Create engaging content for social media platforms to increase audience engagement and awareness of OPSA’s initiatives.
• Monitor social media channels for trends and feedback and adapt strategies accordingly.

Qualifications:

• Bachelors or Masters in Engineering or Sciences preferably in Information Technology, Computer Science or related fields.
• 2-3 years of relevant experience in a similar role, preferably in a government agency dealing with Science and Technology matters.
• Demonstrated experience in providing end-to-end support with website and digital services management.
• Experience in handling and updating website data using CMS like WordPress, Joomla, Drupal etc.
• Basic understanding of web technologies, HTML/CSS, and digital tools relevant to website management would be an added advantage.
• Experience in managing vendor deliverables and ensuring alignment with project requirements and timelines.
• Experience in preparation and review of FRS documents, SRS documents and UAT etc.
• Experience in bid process management (preparation of RFP/DPR document, bid evaluation etc.)
• Experience in IT and cloud service procurement (preferably through GeM)
• Understanding of IT infrastructure, networking etc.
• Experience of IT project implementation in client facing roles & working with Govt. organization will be preferable.
• Ability to effectively manage multiple tasks, prioritize responsibilities, and meet deadlines in a fast-paced environment.
• Good understanding of the broad science and technology ecosystem.
• Strong attention to detail and quality assurance skills for reviewing website content, ensuring accuracy, consistency, and adherence to Branding Guidelines.
• Effective communication skills for collaborating with cross-functional teams and conveying technical information to non-technical stakeholders.
• Very good English language skills, Fluency in regional languages is an added advantage.
• Interest in popular science writing and blogging would be an advantage.