CRM Executive

Best Roadways Ltd.

Karampura, New Delhi

₹15,000 - ₹24,000 monthly

Fixed

15000 - ₹24000

Earning Potential

24,000

Work from Office

Full Time

Any experience

Basic English

Job Details

Interview Details

Job highlights

Urgently hiring

12 applicants

Job Description

Job Title: CRM Executive – Payment Follow-Up Company: Best Roadways Ltd.

Location: XX-118/1, Najafgarh Road, Near DLF Capital Greens Main Gate, Delhi – 110015

Nearest Metro Station: Kirti Nagar / Inderlok

Industry: Logistics & Transportation

Experience: 2–5 Years

Employment Type: Full-time

About Best Roadways Ltd.Best Roadways Ltd. is a 40-year-old leading logistics and transportation company, with a turnover of ₹600+ Crores and a workforce of 2000+ employees. We serve reputed corporates across India with reliable, scalable, and efficient transportation solutions.

Job SummaryWe are looking for a CRM Executive – Payment Follow-up who will be responsible for end-to-end coordination with clients for outstanding freight payments, maintaining ageing reports, ensuring timely collections, and supporting cash-flow management.

  • Key ResponsibilitiesFollow up with clients for timely payment of freight bills via calls, emails, and WhatsApp.
  • Maintain customer-wise outstanding and ageing reports (30/60/90/120+ days).
  • Coordinate with Accounts, Operations, and Sales teams for billing clarifications and reconciliations.
  • Track unbilled, disputed, and pending invoices and ensure resolution.
  • Share regular MIS reports on collections, overdue amounts, and follow-up status.
  • Ensure adherence to credit terms agreed with clients.
  • Escalate chronic delays and high-value overdues to management.

Maintain professional and courteous client communication while being firm on timelines.

Job role

Work location

Best Roadways Ltd - India's Leading Logistics Company, 118/1, Najafgarh Road, near DLF Capital Greens, Moti Nagar, House Complex Market, Karampura Industrial Area, Karam Pura, New Delhi, Delhi, India

Department

Sales & BD

Role / Category

Sales Support & Operations

Employment type

Full Time

Shift

Day Shift

Job requirements

Experience

Any experience

Education

Graduate

English level

Basic English

Gender

Female

About company

Name

Best Roadways Ltd.

Address

Best Roadways Ltd - India's Leading Logistics Company, 118/1, Najafgarh Road, near DLF Capital Greens, Moti Nagar, House Complex Market, Karampura Industrial Area, Karam Pura, New Delhi, Delhi, India

Job posted by Best Roadways Ltd.

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