CRM Executive(B2B – Calling & Collections)

Job Description:

• Make calls to business clients for payment follow-ups and reminders
• Ensure timely collection of outstanding dues from clients
• Maintain and update records in the CRM system
• Build and maintain professional relationships with B2B customers
• Coordinate with internal teams for issue resolution

Requirements:

• Good communication and negotiation skills
• Experience in calling and collections (B2B preferred)
• Basic computer/CRM knowledge
• Experience in power/energy sector is a plus