Key Responsibilities:

🔹 Customer Interaction & Insights:

• Call existing customers to understand their purchase decisions and why they chose CarInfo over other platforms.
• Gather and document key customer feedback, suggestions, and pain points.
• Share qualitative insights with the product and marketing teams.

🔹 Audit & Attribution Verification:

• Conduct verification calls to cross-check attribution claims made by sales and channel partners.
• Maintain detailed records of audit calls for internal documentation and reporting.

🔹 Sales & Conversion:

• Make outbound calls to prospective insurance buyers from our leads database.
• Explain policy benefits, resolve queries, and close sales or pass hot leads to senior sales agents.
• Meet daily/weekly/monthly sales targets.

🔹 Data & Reporting:

• Maintain calling records, feedback logs, and lead funnel data in Excel.
• Create basic reports and summaries to track progress.
• Assist in preparing presentations (PPTs) for internal reviews and updates.