Customer Service Executive
Shaadi.Com
Customer Service Executive
Shaadi.Com
Sarita Vihar, New Delhi
₹18,000 - ₹27,000 monthly*
Fixed
₹18000 - ₹22000
Average Incentives*
₹5,000
Earning Potential
₹27,000
You can earn more incentive if you perform well
Work from Office
Full Time
Min. 6 months
Basic English
Job Details
Interview Details
Job highlights
5 applicants
Benefits include: PF
Job Description
What You’ll Do
• Call prospective customers from provided leads and pitch relevant Shaadi.com
premium services
• Convert free members to paid members by following our proven sales process
• Update call notes, follow-ups, and call outcomes in the system in real time
• Follow up with potential leads and track conversions with persistence and care
• Meet daily/weekly/monthly call volumes, talk time & revenue targets
• Handle walk-ins (if assigned) — engage with them, explain features, & convert to
premium
• Maintain all customer interaction records and documentation accurately
• Appear for regular performance check-ins and continue learning & growing
Job role
Work location
BMW Deutsche Motoren | Mathura Road, Mathura Road, Bolck B-1, Mohan Cooperative Industrial Estate, Badarpur, New Delhi, Delhi, India Sarita Vihar, New Delhi
Department
Customer Support
Role / Category
Customer Support - BPO / Voice / Blended
Employment type
Full Time
Shift
Day Shift
Job requirements
Experience
Min. 6 months
Education
12th Pass
Skills
Outbound calling, Inbound calling, Client management, Domestic BPO, Inbound process, Customer inquiries, Voice Process
English level
Basic English
Age limit
20 - 37 years
Gender
Any gender
About company
Name
Shaadi.Com
Address
BMW Deutsche Motoren | Mathura Road, Mathura Road, Bolck B-1, Mohan Cooperative Industrial Estate, Badarpur, New Delhi, Delhi, India Sarita Vihar, New Delhi
Job posted by Shaadi.Com
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