Customer Support Executive

🚀 WE’RE HIRING! | Customer Support Executive (Domestic & International Voice)

💼 Role: Customer Support Executive – Pure Customer Service (No Sales)

🌍 Location: Mumbai (Thane / Malad / Virar / Bhandup / Andheri / Navi Mumbai & many more)

📅 Experience: Freshers can also apply | 1+ year BPO experience mandatory for international voice | International experience preferred

🎯 Preference: International Process | Versant 5+ required

💸 Salary: Domestic – 13k to 30k/month + incentives | International – up to 50k/month

• 🔹 Job Responsibilities: Handle inbound & outbound calls for domestic & international customers
• Resolve queries, complaints & service requests 🧩
• Provide accurate info on products & services
• Maintain call logs & CRM records
• Follow SLA, TAT & quality standards
• Coordinate with internal teams for quick resolution ⚡
• Achieve AHT, CSAT & resolution metrics
• 🔹 Skills Required:1+ year BPO experience mandatory
• Versant score 5+ (mandatory)
• Fluent in Hindi & English
• Strong listening & problem-solving skills
• Customer-centric, patient & empathetic 💙
• Basic computer & CRM knowledge
• International experience preferred
• 🔹 Work Timings: Rotational(24*7)

📞 Contact / Apply:

Name: Alham Sheikh

Number: 9532074825

Email: alham.sheikh@talentbridgecareers.com