Customer Support Executive

Deepa Placement

Janak Puri, New Delhi

₹15,000 - ₹20,000 monthly

Fixed

₹15000 - ₹20000

Earning Potential

₹20,000

Work from Office

Full Time

Min. 1 year

Basic English

Job Details

Interview Details

Job highlights

Fast HR reply

14 applicants

Job Description

  • Managing a team of representatives offering customer support.
  • Overseeing the customer service process.
  • Resolving customer complaints brought to your attention.
  • Creating policies and procedures.
  • Planning the training and standardization of service delivery.
  • Selecting and hiring new staff.
  • Monitoring the work of individual representatives and of the team.
  • Conducting quality assurance surveys with customers and providing feedback to the staff.
  • Possessing excellent product knowledge to enhance customer support.
  • Maintaining a pleasant working environment for your team.


Job role

Work location

Janakpuri, New Delhi, Delhi, India

Department

Customer Support

Role / Category

Customer Support - Service Delivery

Employment type

Full Time

Shift

Day Shift

Job requirements

Experience

Min. 1 year

Education

Graduate

English level

Basic English

Gender

Female

About company

Name

Deepa Placement

Address

Janakpuri, New Delhi, Delhi, India

Job posted by Deepa Placement

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