Customer Support Executive

Talent Loans Technologies Private Limited

Panchsheel Park, New Delhi

₹10,000 - ₹23,000 monthly*

Fixed

10000 - ₹18000

Average Incentives*

5,000

Earning Potential

23,000

You can earn more incentive if you perform well

Work from Office

Full Time

Min. 1 year

Good (Intermediate / Advanced) English

Job Details

Interview Details

Job Description

Job Description:

The ideal candidate will engage with pet parents who enquire about the services and address their queries. This candidate will be focused and have strong communication skills. They should be people's people and be convincing and focused. They are also required to coordinate with the grooming vans to ensure the best services to the clients. 


Responsibilities:


  • Handle B2C customer queries
  • Track B2C customer journey and support wherever required
  • Client servicing
  • Routing and scheduling appointments
  • Operational oversight of grooming vans
  • Taking customer feedback and ensuring happy customers.
  • ⁠High customer satisfaction focus


Qualifications:


  • Bachelor's degree or equivalent experience
  • Strong communication and interpersonal skills
  • Fluent in English
  • 1-3 years experience in customer service/support

 

Employment Type: Full Time, Work from Office, 6 days a week, Tuesday off

Location: Pancsheel Park, Delhi (5 minutes walk from Panchsheel Park Metro Station)

Employment Need: Immediate hire preferred

 

 Company Profile:

Flying Fur (as seen on SHARK TANK), is dedicated to delivering top-notch grooming services with our mobile vans. We offer the utmost comfort and convenience for the pet and parent. With facilities like doorstep grooming, AC Vans, trained staff, and hot and cold water facilities, our vans offer the best services in town. 



Job role

Work location

Panchsheel Park, New Delhi, Delhi, India

Department

Customer Support

Role / Category

Customer Support - International Voice Process

Employment type

Full Time

Shift

Day Shift

Job requirements

Experience

Min. 1 year

Education

Graduate

Skills

Good Communication Skills, Outbound calling, Inbound calling

English level

Good (Intermediate / Advanced) English

Gender

Any gender

About company

Name

Talent Loans Technologies Private Limited

Address

Panchsheel Park, New Delhi, Delhi, India

Job posted by Talent Loans Technologies Private Limited

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