Job Description

About the Role:

The Customer Support Executive is responsible for providing exceptional service to customers by addressing their inquiries, resolving issues, and ensuring a positive customer experience. This role involves responding to customer queries through various channels, troubleshooting problems, and maintaining a high level of customer satisfaction.

Key Responsibilities:

Customer Interaction:

• Respond to customer inquiries via phone, email, or chat in a professional and timely manner.
• Listen to customer concerns and provide appropriate solutions or information.