Customer Support Executive (Seller & Escalation)
Healthmug Private Limited
Customer Support Executive (Seller & Escalation)
Healthmug Private Limited
Okhla Industrial Area, New Delhi
₹18,500 - ₹23,000 monthly
Fixed
₹18500 - ₹23000
Earning Potential
₹23,000
Work from Office
Full Time
Min. 1 year
Basic English
Job Details
Interview Details
Job highlights
52 applicants
Job Description
- Handle inbound & outbound calls/emails related to seller support
- Assist sellers with onboarding, order issues, payments, and account queries
- Manage escalated cases and ensure timely resolution
- Coordinate with internal teams (operations, logistics, tech) for issue closure
- Maintain accurate records of interactions and escalations
- Ensure high service quality and seller satisfaction
Job role
Work location
Okhla Phase II, Okhla Industrial Estate, New Delhi, Delhi, India
Department
Customer Support
Role / Category
Customer Support - BPO / Voice / Blended
Employment type
Full Time
Shift
Day Shift
Job requirements
Experience
Min. 1 year
Education
12th Pass
Skills
Customer service, Customer handling, Blended process
English level
Basic English
Gender
Any gender
About company
Name
Healthmug Private Limited
Address
Okhla Phase II, Okhla Industrial Estate, New Delhi, Delhi, India
Job posted by Healthmug Private Limited
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