Data Entry Operator Cum Receptionist

The receptionist serves as the first point of contact for visitors and clients, ensuring a professional, welcoming environment. The handle incoming calls, manage front-desk operations, and provide administrative support to the office team.

Key Responsibilities -

• Greet and assist visitors, clients, and patients in a courteous manner.
• Answer, screen, and direct phone calls promptly.
• Maintain visitor records and manage appointments / scheduling.
• Sort and distribute reports.
• Keep the reception area clean, organized and presentable.
• Provide basic information about the organizations services.
• Support administrative tasks such as filing, photocopying and scanning.
• Coordinate with other departments for smooth communication.
• Accurately enter and update data into company databases or software systems.
• Verify and cross-check data for errors, inconsistencies or missing information.
• Maintain confidentiality and security of sensitive information.
• Perform routine backups to secure data.
• Assist with clinical duties such as documentation, filing and record-keeping.

Qualifications-

• Minimum - High school diploma (Bachelor's degree preferred).
• Prior experience in reception, front desk, or data entry roles is an advantage.
• Proficiency in MS Office (Word, Excel) and data management software.
• Good communication skills (Verbal & written).
• Strong attention to details with fast and accurate typing skills.
• Professional appearance and positive customer service attitude.

Key skills required -

• Communication & interpersonal skills.
• Typing speed & accuracy.
• Organizational & multitasking abilities.
• Basic computer literacy (MS Office, email, data entry tools).
• Confidentiality and professionalism.