Debt Collection Specialist

Achievers Financial Services

Uttam Nagar, New Delhi

₹15,000 - ₹25,000 monthly*

Fixed

15000 - ₹20000

Average Incentives*

5,000

Earning Potential

25,000

You can earn more incentive if you perform well

Field Job

Full Time

Min. 6 months

Basic English

Job Details

Interview Details

Job highlights

Urgently hiring

Fast HR reply

108 applicants

Job Description

Candidates should be knowledge of EMI Collection, location.

Customer Contact: Initiate and manage contact with customers via phone, email, and mail to recover outstanding payments in a timely manner.

Account Management: Review customer accounts to identify overdue amounts, develop a structured repayment plan, and document all actions taken.

Payment Negotiation: Negotiate payment arrangements and settlements within company guidelines while ensuring a positive experience for customers.

Data Entry and Record-Keeping: Maintain accurate and updated records of all collection activities, payments, and customer interactions in the company’s CRM system.

Billing and Dispute Resolution: Investigate and resolve any customer disputes or discrepancies related to billing to clear outstanding debts.

Compliance: Ensure all debt collection efforts comply with local, state, and federal laws and regulations.

Reporting: Generate regular reports on collection activities, outstanding accounts, and payment successes for management review.

Collaboration: Work closely with internal teams (e.g., finance, legal) to streamline collection efforts and achieve department objectives.

Job role

Department

Banking / Insurance / Financial Services

Role / Category

Debt Collections / Recovery

Employment type

Full Time

Shift

Day Shift

Job requirements

Experience

Min. 6 months

Education

10th or Below 10th

English level

Basic English

Gender

Male

About company

Name

Achievers Financial Services

Address

A-113 1st floor sewak park dwarka mode uttam nagar N.d. 110059

Job posted by Achievers Financial Services

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