Desktop Support Engineer
Vinayak Compserve Private Limited
Desktop Support Engineer
Vinayak Compserve Private Limited
New Delhi
₹13,000 - ₹16,000 monthly
Fixed
₹13000 - ₹16000
Earning Potential
₹16,000
Job Details
Interview Details
Job highlights
60 applicants
Benefits include: PF, Travel Allowance (TA), Petrol Allowance
Job Description
- Provide IT support (Single Point of Contact) including desktop related technical assistance via telephone, ticket system, emails, and instant chat messaging tool.
- Co-ordination with engineers and user.
- Providing desk side support for local users and remote assistance for users.
- Monitor, track and respond to customer satisfaction survey responses.
- Should be good in Windows Support, Outlook Support, Active Directory, DNS, DHCP, O365.
- Should have good knowledge into Hardware Support (Printer, System Assembling and Disassembling)
- OS Troubleshooting, Outlook Troubleshooting and Configuration
- Should be well versed in remote support.
- Should have good communication and technical knowledge.
- Inventory Management
- Workstation issues Role & responsibilities
Job role
Work location
Delhi, India
Department
Engineering - Hardware & Networks
Role / Category
Hardware
Employment type
Full Time
Shift
Day Shift
Job requirements
Experience
Min. 3 years
Education
Post Graduate
Past role/category experience
IT Security, Hardware, IT Network, IT Support, Operations, Maintenance & Support
Skills
LAN operations, Hardware knowledge, Network installation, Hardware configuration, Assembling
English level
Basic English
Degree/ Specialisation
Any MCA, PG Diploma in Computer Hardware and Networking (Atleast one)
Age limit
18 - 45 years
Gender
Male
Interview details
Interview mode
In person
Interview address
Kailash Colony, Greater Kailash, New Delhi, Delhi, India
About company
Name
Vinayak Compserve Private Limited
Address
Delhi, India
Job posted by Vinayak Compserve Private Limited
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