Desktop Support Engineer

Vinayak Compserve Private Limited

New Delhi

₹13,000 - ₹16,000 monthly

Fixed

₹13000 - ₹16000

Earning Potential

₹16,000

Work from Office

Full Time

Min. 3 years

Basic English

Job Details

Interview Details

Job highlights

60 applicants

Benefits include: PF, Travel Allowance (TA), Petrol Allowance

Job Description

Provide IT support (Single Point of Contact) including desktop related technical assistance via telephone, ticket system, emails, and instant chat messaging tool.
Co-ordination with engineers and user.
Providing desk side support for local users and remote assistance for users.
Monitor, track and respond to customer satisfaction survey responses.
Should be good in Windows Support, Outlook Support, Active Directory, DNS, DHCP, O365.
Should have good knowledge into Hardware Support (Printer, System Assembling and Disassembling)
OS Troubleshooting, Outlook Troubleshooting and Configuration
Should be well versed in remote support.
Should have good communication and technical knowledge.
Inventory Management
Workstation issues Role & responsibilities