Desktop Support Engineer

Vinayak Compserve Private Limited

New Delhi

₹13,000 - ₹16,000 monthly

Fixed

13000 - ₹16000

Earning Potential

16,000

Work from Office

Full Time

Min. 3 Years

Basic English

Job Details

Interview Details

Job highlights

60 applicants

Benefits include: PF, Travel Allowance (TA), Petrol Allowance

Job Description

  • Provide IT support (Single Point of Contact) including desktop related technical assistance via telephone, ticket system, emails, and instant chat messaging tool.
  • Co-ordination with engineers and user.
  • Providing desk side support for local users and remote assistance for users.
  • Monitor, track and respond to customer satisfaction survey responses.
  • Should be good in Windows Support, Outlook Support, Active Directory, DNS, DHCP, O365.
  • Should have good knowledge into Hardware Support (Printer, System Assembling and Disassembling)
  • OS Troubleshooting, Outlook Troubleshooting and Configuration
  • Should be well versed in remote support.
  • Should have good communication and technical knowledge.
  • Inventory Management
  • Workstation issues Role & responsibilities

Job role

Work location

Delhi, India

Department

Engineering - Hardware & Networks

Role / Category

Hardware

Employment type

Full Time

Shift

Day Shift

Job requirements

Experience

Min. 3 years

Education

Post Graduate

Past role/category experience

IT Support, Hardware, Operations, Maintenance & Support, IT Security, IT Network

Skills

LAN operations, Hardware knowledge, Network installation, Hardware configuration, Assembling

English level

Basic English

Degree/ Specialisation

Any MCA, PG Diploma in Computer Hardware and Networking (Atleast one)

Age limit

18 - 45 years

Gender

Male

Interview details

Interview mode

In person

Interview address

Kailash Colony, Greater Kailash, New Delhi, Delhi, India

About company

Name

Vinayak Compserve Private Limited

Address

Delhi, India

Job posted by Vinayak Compserve Private Limited

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