Desktop Support Engineer
Vinayak Compserve Private Limited
Desktop Support Engineer
Vinayak Compserve Private Limited
New Delhi
₹13,000 - ₹16,000 monthly
Fixed
₹13000 - ₹16000
Earning Potential
₹16,000
Job Details
Interview Details
Job highlights
60 applicants
Benefits include: PF, Travel Allowance (TA), Petrol Allowance
Job Description
- Provide IT support (Single Point of Contact) including desktop related technical assistance via telephone, ticket system, emails, and instant chat messaging tool.
- Co-ordination with engineers and user.
- Providing desk side support for local users and remote assistance for users.
- Monitor, track and respond to customer satisfaction survey responses.
- Should be good in Windows Support, Outlook Support, Active Directory, DNS, DHCP, O365.
- Should have good knowledge into Hardware Support (Printer, System Assembling and Disassembling)
- OS Troubleshooting, Outlook Troubleshooting and Configuration
- Should be well versed in remote support.
- Should have good communication and technical knowledge.
- Inventory Management
- Workstation issues Role & responsibilities
Job role
Work location
Delhi, India
Department
Engineering - Hardware & Networks
Role / Category
Hardware
Employment type
Full Time
Shift
Day Shift
Job requirements
Experience
Min. 3 years
Education
Post Graduate
Past role/category experience
Hardware, IT Security, IT Support, Operations, Maintenance & Support, IT Network
Skills
LAN operations, Hardware knowledge, Network installation, Hardware configuration, Assembling
English level
Basic English
Degree/ Specialisation
Any MCA, PG Diploma in Computer Hardware and Networking (Atleast one)
Age limit
18 - 45 years
Gender
Male
Interview details
Interview mode
In person
Interview address
Delhi, India
About company
Name
Vinayak Compserve Private Limited
Address
Delhi, India
Job posted by Vinayak Compserve Private Limited
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