Job descriptionWhat you’ll do

Role & responsibilities

- Handle customer inquiries and resolve issues efficiently.

- Provide accurate information about banking products and services.

- Deliver excellent customer service and enhance customer satisfaction.

- Build strong relationships with customers to understand their financial goals and offer tailored solutions that add value to their banking experience

- Develop a deep understanding of our banking products and services to identify upselling opportunities based on customer needs and preferences

Preferred candidate profile

- Minimum 10th /12 or Bachelor's degree can apply

- Strong communication and interpersonal skills in Hindi or English

- Ability to handle customer queries and complaints effectively.