Documentation Assistant

We are seeking a diligent and organized Documentation Specialist to support our computer operations team. This role involves maintaining accurate customer records, managing application filings for PM Surya Ghar Yojana, and ensuring all documentation is properly organized and up-to-date. The candidate must own a bike, as travel to various locations may be required to gather or verify information.

Key Responsibilities:

• Maintain and update comprehensive customer records and databases.
• Prepare, organize, and file applications for PM Surya Ghar Yojana on behalf of customers.
• Ensure all documents and applications are complete, accurate, and submitted within deadlines.
• Collaborate with team members to gather required information for applications and documentation.
• Conduct site visits on a bike to assist with data collection or verify documentation as needed.
• Develop and update technical and operational documentation related to computer systems.
• Regularly review and update documentation to reflect current processes and policies.
• Ensure all documentation complies with company standards and regulatory requirements.
• Provide training and guidance on document management procedures to team members.

Qualifications:

• Bachelor’s degree in Information Technology, Business Administration, or a related field.
• Proven experience in documentation, record management, or processing applications.
• Excellent organizational and filing skills.
• Strong written and verbal communication skills.
• Must own a bike and have a valid driver’s license for travel to various locations.
• Attention to detail and ability to manage multiple tasks efficiently.

Preferred Qualifications:

• Experience with government schemes like PM Surya Ghar Yojana.
• Knowledge of IT operations and documentation tools.

Compensation and Benefits:

• Competitive salary
• Travel reimbursement
• Paid time off and holidays
• Opportunities for professional development