E-Commerce Executive

About PERCH : www.linkedin.com/company/perch-clothing

We're hiring 💼 an immediate joiner for the role of E-commerce Operations Executive in our e-commerce operations team!

Key Responsibilities 🎯:

📦 Process & manage daily orders across E-Commerce platforms like Shopify, Myntra, Nykaa, Tata Cliq, AJIO

📈 Monitor & update stock levels to avoid out-of-stock situations

🛠️ File claims for fraudulent returns & resolve order discrepancies

🚚 Coordinate with warehouse / logistics to ensure timely shipping & accurate deliveries

💬 Handle customer queries, returns, exchanges & complaints

📊 Maintain records for orders, inventory, returns, claims, etc.

Requirements 📋:

☑️ 1+ years of working experience in E-Commerce Operations

☑️ Knowledge of E-commerce Platforms such as Shopify, Myntra, Nykaa, Tata Cliq, AJIO

☑️ Knowledge of OMS software like Easycom / Unicommerce

☑️ Strong communication skills (written 📝 & verbal 🗣️)

💁‍♀️ Female candidates preferred

Office Location📍: https://maps.app.goo.gl/T5a3NattLkFa1QRCA

If you're passionate about the backend of online retail and eager to grow in the e-commerce space — apply now!