E-Commerce Manager

Urban Trading Company

Lajpat Nagar, New Delhi

₹40,000 - ₹65,000 monthly*

Fixed

40000 - ₹60000

Average Incentives*

5,000

Earning Potential

65,000

You can earn more incentive if you perform well

Work from Office

Full Time

Min. 2 years

Good (Intermediate / Advanced) English

Job Details

Interview Details

Job highlights

Urgently hiring

67 applicants

Benefits include: Overtime Pay, PF, Travel Allowance (TA), Laptop

Job Description


Website & Platform Management

  • Oversee website merchandising, uploads, product categorization, size charts, and visual consistency.
  • Coordinate with design, production & content teams for timely listing of new collections.
  • Ensure UX smoothness, zero-bug checkouts, fast loading, and page hygiene.



Sales Growth & Conversion

  • Manage daily sales, abandonment recovery, and conversion funnels.
  • Run pricing checks, offer setups, coupons, and inventory push strategies.
  • Identify high-intent SKUs and optimize visibility for wedding-season & occasion-wear customers.



Customer Journey & Service Alignment

  • Align with CS team for smooth order-to-delivery experience.
  • Monitor return requests, exchanges, and customer behavior insights.
  • Build processes that reduce delays and improve customer satisfaction.



Marketing Coordination

  • Coordinate with marketing & content teams for campaign launch calendars.
  • Ensure homepage + banners align with collection drops & festive/wedding cycles.
  • Work closely with performance marketing on ROAS, funnels, and remarketing segments.



Inventory & Operations

  • Sync with warehouse/dispatch team for stock accuracy.
  • Track bestsellers vs. slow-moving categories and push/phase accordingly.
  • Maintain dashboards: sales, SKU performance, inventory ageing.



Analytics & Reporting

  • Daily dashboards: sales, traffic, CR, AOV, top customer segments.
  • Weekly and monthly business reviews with action plans.

Job role

Work location

Lajpat Nagar, New Delhi, Delhi, India

Department

Retail & eCommerce

Role / Category

eCommerce Operations

Employment type

Full Time

Shift

Day Shift

Job requirements

Experience

Min. 2 years

Education

Graduate

Skills

MS Excel, Google Sheets, Shopify, Report analysis, Communication

English level

Good (Intermediate / Advanced) English

Gender

Female

About company

Name

Urban Trading Company

Address

Lajpat Nagar, New Delhi, Delhi, India

Job posted by Urban Trading Company

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