E-Commerce Operation Executive

Job Description: E-commerce Operations Executive

Company: Swtantra

Location: Okhla, New Delhi

Experience: 3+ Years

Employment Type: Full-time

About Swtantra

Swtantra is a contemporary fashion brand dedicated to timeless elegance and modern silhouettes. We are looking for a result-oriented E-commerce Operations Executive to manage our digital storefronts and drive growth across major marketplaces.

Role Overview

As an E-commerce Operations Executive, you will be responsible for the end-to-end management of our presence on platforms like Myntra, Nykaa Fashion, AJIO, Tata Cliq Amazon, Blinkit and our own website. You will ensure seamless operations, optimized listings, and data-driven strategies to maximize sales and minimize operational friction.

Key Responsibilities

1. Marketplace Management:

●    Handle day-to-end operations for multiple marketplaces (Myntra, Nykaa Fashion, Amazon, Ajio, etc.).

●    Ensure brand health and account performance metrics are maintained at the highest standards.

●    Liaise with marketplace category managers for visibility slots and promotional participation.

2. Cataloging & Content Management:

●    Manage the end-to-end listing process: uploading new products, writing descriptions, and ensuring high-quality imagery.

●    Optimize product titles, keywords, and attributes to improve search rankings (SEO).

3. Pricing & Discount Management:

●    Execute price updates and manage promotional calendars.

●    Configure discounts, coupons, and lightning deals across platforms during sale events.

4. Inventory & Logistics:

●    Monitor stock levels daily to prevent "Out of Stock" scenarios.

●    Coordinate with the warehouse team to ensure timely order processing and manifest generation.

●    Reconcile physical inventory with digital listings across all channels time-to-time.

5. Business Growth & Analytics:

●    Analyze sales data to identify trends and growth opportunities.

●    Monitor and analyze Return Rates (RTO/Returns) and implement strategies to reduce them.

●    Perform competitor price analysis to ensure our pricing strategy remains competitive yet profitable.

●    Generate weekly and monthly reports on sales, traffic, and conversion rates.

6. General Operations:

●    Solve customer queries and grievances related to marketplace orders.

●    Stay updated with the latest policies and algorithm changes of various marketplaces.

Required Skills& Qualifications

●    Experience: Minimum 3 years of hands-on experience in E-commerce operations (preferably in the Fashion/Apparel industry).

●    Platform Expertise: Expert-level knowledge of Myntra Seller Portal, Nykaa Fashion (Seller Panel), and Amazon Seller Central.

●    Analytical Skills: Strong proficiency in Microsoft Excel (VLOOKUP, Pivot Tables) to handle large data sets.

●    Communication: Excellent verbal and written communication skills.

●    Proactive Mindset: Ability to multitask in a fast-paced startup environment and take ownership of tasks.

Why Join Us?

●    Opportunity to work with a growing designer brand.

●    Dynamic work environment in the heart of Okhla’s industrial/creative hub.

●    Direct impact on the brand's digital growth trajectory.