Education Counsellor

Position Summary

The Admission Counsellor is responsible for guiding prospective students through the enrollment process, providing accurate program information, and converting inquiries into confirmed admissions. The role requires strong communication, counselling, and follow-up skills to meet enrollment targets while maintaining a positive student experience.

Key Responsibilities

• Handle student inquiries via phone, email, WhatsApp, and walk-ins.
• Counsel students on courses, eligibility, fees, career outcomes, and admission procedures.
• Assess student profiles and recommend suitable programs.
• Follow up with leads and maintain a structured pipeline to achieve admission targets.
• Explain documentation requirements and assist with application submission.
• Coordinate with the academic and operations teams to ensure smooth onboarding.
• Maintain and update student data in CRM or admission systems.
• Participate in education fairs, seminars, and promotional events.
• Resolve student and parent queries professionally and transparently.
• Ensure compliance with institutional policies and admission guidelines.