Field Collection Executive

Contact customers via phone, email, or visits to follow up on outstanding payments.

Maintain daily, weekly, and monthly records of follow-ups and collections.

Negotiate payment plans and resolve queries related to billing and invoices.

Coordinate with the sales, billing, and finance teams to reconcile account discrepancies.

Ensure adherence to legal and company policies during the collection process.

Send reminders and collection notices to defaulters.

Recommend accounts for legal action in case of non-payment, as per company guidelines.

Achieve assigned recovery targets within the specified timelines.