Field Installation Engineer

We are hiring a Technical System Installer / Field Installation Engineer for our Smart Home Electronics & Automation division. The role involves on-site installation, fitting, testing, commissioning, and basic troubleshooting of smart home, audio-video, security, networking, and automation systems across Delhi, NCR, and Meerut.

This role requires strong hands-on technical skills, field discipline, site coordination ability, and willingness to work long hours when required.

• Key Responsibilities1. Installation & ExecutionInstallation and commissioning of:
• 
  
• CCTV Surveillance Systems
• Home Automation Systems
• Audio & Video Systems
• Home Theatres
• Lighting Automation
• Security & Access Control Systems
• Structured Cabling & Networking
• IT & Low-Voltage Systems
• Accurate mounting, fitting, wiring, termination, and labeling of all equipment.
• Reading and executing technical drawings, layouts, and wiring diagrams.
• Ensuring installations meet company standards, safety norms, and aesthetics.
• 2. Field Work & Site HandlingVisit residential villas, apartments, offices, showrooms, and commercial sites.
• Coordinate with:
• 
  
• Clients
• Site supervisors
• Interior designers
• Electricians and civil teams
• Ensure clean, damage-free, and professional work execution at client premises.
• Willingness to work full day, extended hours, and weekends if required.
• 3. Testing, Commissioning & HandoverTesting of all installed systems for:
• 
  
• Functionality
• Connectivity
• Performance
• Final commissioning and basic client demonstration of installed systems.
• Rectifying minor issues during handover stage.
• Supporting service team during warranty or post-installation visits.
• 4. Tools, Materials & DocumentationProper use and care of tools, testers, ladders, and installation equipment.
• Responsible handling of company materials and devices.
• Updating job cards, installation checklists, and basic service reports.
• Reporting material shortages, site constraints, or technical challenges to seniors.
• Technical Skill RequirementsMandatory SkillsStrong knowledge of:
• 
  
• Low-voltage wiring
• Structured cabling (LAN, CAT6, Fiber basics)
• CCTV camera installation (IP & Analog)
• Basic networking concepts
• Experience in handling:
• 
  
• Amplifiers, speakers, AV receivers
• Projectors & displays
• Automation controllers & sensors
• Ability to drill, mount, conceal wiring, and finish installations neatly.
• Preferred SkillsExperience with smart home brands & automation platforms.
• Basic IP addressing and router/switch setup knowledge.
• Familiarity with mobile apps for system control.
• Ability to troubleshoot basic hardware and connectivity issues.
• Eligibility & ExperienceMinimum 2–5 years of field installation experience in:
• 
  
• Smart home
• AV systems
• CCTV / Security
• Networking / IT systems
• ITI / Diploma / Technical certification preferred (not mandatory if skilled).
• Must be comfortable working on:
• 
  
• Ladders
• False ceilings
• Tight spaces
• Physical & Personal RequirementsPhysically fit for field and installation work.
• Good eyesight and hand coordination.
• Willing to travel daily across Delhi NCR & Meerut.
• Honest, disciplined, punctual, and team-oriented.
• Able to follow instructions and company SOPs strictly.
• Work Timings & ConditionsField-based role (not desk job)
• Long working hours during project execution
• Occasional late evening or urgent site visits
• Professional conduct mandatory at client sites
• Compensation & GrowthSalary as per experience and skill level
• Overtime / project-based incentives (as applicable)
• Stable long-term role in a growing smart home company
• Skill growth across multiple technologies and systems

Ideal Candidate Profile✔ Technically strong

✔ Hands-on installer

✔ Field-ready & disciplined

✔ Comfortable with luxury residential & corporate clients

✔ Long-term mindset

Below are BOARDROOM-READY, STRICT, FIELD-TESTED SOPs designed specifically for a Smart Home / AV / Automation Installation Company like Audiovoxx and Automation Company, operating across Delhi NCR & Meerut.

These are written in clear operational language, enforceable on ground, and suitable for HR policy manuals, installer handbooks, and audit use.

1. PROBATION & CONFIRMATION SOP(For Technical System Installers – Field Staff)

• Probation PeriodStandard probation: 3 months
• Extension (if required): Additional 1–3 months
• Probation is mandatory for all new installers (junior/senior).

Probation ObjectivesDuring probation, the installer must demonstrate:

• Technical competence in installations
• Discipline & punctuality
• Tool handling responsibility
• Site behavior & professionalism
• Ability to follow SOPs and reporting structure

Performance Parameters (During Probation)Evaluation will be done on:

1. Installation quality & accuracy
2. Ability to understand drawings & instructions
3. Clean workmanship & aesthetics
4. Attendance & time discipline
5. Client-site conduct
6. Safety compliance
7. Team coordination

• Probation Review ProcessMonthly internal review by Site Supervisor / Project Head
• Final evaluation at end of probation

Confirmation CriteriaEmployee will be confirmed only if:

• No major complaints from clients or supervisors
• No negligence-related damage incidents
• Attendance above 95%
• Zero safety violations
• Acceptable technical skill rating

Failure During ProbationCompany reserves the right to:

• Extend probation
• Downgrade role
• Terminate employment without notice (as per appointment terms)
• 2. TOOL RESPONSIBILITY & DAMAGE POLICYTool Issuance PolicyTools issued are company property
• Tools will be issued against:
• 
  
• Tool Issuance Register
• Installer signature & ID
• Installer is personally responsible for assigned tools.
• Installer ResponsibilitiesProper usage only (no misuse / shortcuts)
• No lending tools to unauthorized persons
• Tools must be returned in working condition
• Immediate reporting of tool malfunction or loss
• Damage / Loss PolicyDue to negligence / mishandling
• → Cost recovered from installer salary
• Accidental damage (verified)
• → Management decision after inquiry
• Repeated damage incidents
• → Disciplinary action / role downgrade / termination
• Exit ClearanceFinal settlement will be held until tools are returned
• Missing tools = full market value deduction

3. INSTALLATION CHECKLIST SOP(Mandatory for Every Site)

A. PRE-INSTALLATION CHECKLISTBefore starting work:

• ✔ Site visit completed
• ✔ Drawings / layout understood
• ✔ Power availability confirmed
• ✔ Tools & materials verified
• ✔ Client / site supervisor informed
• ✔ Safety gear available (gloves, ladder, shoes)
• ✔ Flooring, furniture & walls protected

NO WORK STARTS WITHOUT THIS CHECKLIST

B. DURING INSTALLATION CHECKLISTWhile executing work:

• ✔ Correct wiring routes followed
• ✔ Proper labeling of cables
• ✔ No exposed wiring
• ✔ Secure mounting of devices
• ✔ Clean drilling & concealed finish
• ✔ No damage to interiors / furniture
• ✔ Regular site cleanliness maintained
• ✔ No unauthorized changes without approval

C. POST-INSTALLATION CHECKLISTBefore leaving site:

• ✔ System tested & verified
• ✔ Network connectivity checked
• ✔ Audio / video output tested
• ✔ CCTV angles adjusted & focused
• ✔ Automation scenes verified
• ✔ Client demo (basic) completed
• ✔ All debris & waste cleared
• ✔ Final handover confirmation taken
• 4. SAFETY & SITE CONDUCT SOPMandatory Safety RulesUse ladders correctly; no unsafe climbing
• No work on live power lines without authorization
• No installation during unsafe site conditions
• Follow electrical & low-voltage safety norms
• Personal Conduct at SiteClean uniform / proper attire mandatory
• Polite language with clients & staff
• No smoking, alcohol, or chewing tobacco
• No loud music or phone misuse at site
• No photography without permission
• Client & Property RespectNo sitting on furniture
• No touching personal belongings
• No discussion of internal company matters
• Absolute confidentiality of client systems
• Violation ConsequencesFirst violation → Written warning
• Second violation → Penalty / suspension
• Serious violation → Immediate termination

MANAGEMENT NOTE (IMPORTANT)These SOPs are non-negotiable and apply to:

• Junior Installers
• Senior Installers
• Team Leads
• Contract / Temporary Staff

Failure to comply will result in strict disciplinary action.

• STANDARD OPERATING PROCEDURES (SOPs)टेक्निकल सिस्टम इंस्टालर – मानक कार्य प्रणाली1. PROBATION & CONFIRMATION SOPप्रोबेशन एवं कन्फर्मेशन SOPProbation Period | प्रोबेशन अवधिStandard probation period: 3 months
• मानक प्रोबेशन अवधि: 3 महीने
• Extension (if required): 1–3 months
• आवश्यकता होने पर प्रोबेशन बढ़ाया जा सकता है: 1–3 महीने
• Probation is mandatory for all installers
• सभी इंस्टालर्स के लिए प्रोबेशन अनिवार्य है

Probation Objectives | प्रोबेशन के उद्देश्यInstaller must prove:

इंस्टालर को निम्न क्षमताएँ सिद्ध करनी होंगी:

• Technical installation skills
• तकनीकी इंस्टॉलेशन क्षमता
• Discipline & punctuality
• अनुशासन एवं समय पालन
• Tool handling responsibility
• टूल्स की जिम्मेदारी
• Site conduct & professionalism
• साइट पर प्रोफेशनल व्यवहार
• SOP compliance
• SOP का पालन

Performance Parameters | मूल्यांकन मानकEvaluation will be based on:

मूल्यांकन निम्न आधार पर होगा:

1. Quality of installation work
2. इंस्टॉलेशन की गुणवत्ता
3. Understanding of drawings & layouts
4. ड्रॉइंग एवं लेआउट की समझ
5. Clean & aesthetic finishing
6. साफ एवं सुंदर फिनिश
7. Attendance & punctuality
8. उपस्थिति एवं समय पालन
9. Client-site behavior
10. क्लाइंट साइट व्यवहार
11. Safety compliance
12. सुरक्षा नियमों का पालन
13. Team coordination
14. टीम के साथ समन्वय

Confirmation Criteria | कन्फर्मेशन शर्तेंEmployee will be confirmed only if:

कर्मचारी तभी कन्फर्म होगा जब:

• No major complaints received
• कोई गंभीर शिकायत न हो
• No negligence-based damage
• लापरवाही से नुकसान न हुआ हो
• Attendance above 95%
• उपस्थिति 95% से अधिक हो
• Zero safety violations
• कोई सुरक्षा उल्लंघन न हो
• Management approval received
• मैनेजमेंट की स्वीकृति हो

Failure During Probation | प्रोबेशन में असफलताCompany reserves right to:

कंपनी को अधिकार होगा:

• Extend probation
• प्रोबेशन बढ़ाने का
• Downgrade role
• पद घटाने का
• Terminate employment without notice
• बिना नोटिस सेवा समाप्त करने का
• 2. TOOL RESPONSIBILITY & DAMAGE POLICYटूल जिम्मेदारी एवं क्षति नीतिTool Issuance | टूल जारी करनाAll tools are company property
• सभी टूल कंपनी की संपत्ति हैं
• Issued against signature in tool register
• टूल रजिस्टर में हस्ताक्षर के बाद ही जारी होंगे
• Installer is personally responsible
• टूल्स की व्यक्तिगत जिम्मेदारी इंस्टालर की होगी
• Installer Responsibilities | इंस्टालर की जिम्मेदारियाँUse tools carefully & correctly
• टूल्स का सही एवं सावधानी से उपयोग
• No sharing of tools without permission
• बिना अनुमति टूल साझा करना मना है
• Immediate reporting of loss/damage
• नुकसान या गुम होने की तुरंत सूचना देना
• Return tools in working condition
• टूल्स सही हालत में लौटाना
• Damage / Loss Policy | नुकसान / क्षति नीतिNegligence-based damage → Full recovery from salary
• लापरवाही से नुकसान → वेतन से पूरी कटौती
• Accidental damage → Management decision
• आकस्मिक नुकसान → मैनेजमेंट निर्णय
• Repeated damage → Disciplinary action / termination
• बार-बार नुकसान → अनुशासनात्मक कार्रवाई / सेवा समाप्ति
• Exit Clearance | सेवा समाप्ति परFinal settlement held until tool return
• टूल लौटाए बिना फाइनल सेटलमेंट नहीं
• Missing tools → Market value deduction
• टूल गुम → मार्केट वैल्यू कटौती
• 3. INSTALLATION CHECKLIST SOPइंस्टॉलेशन चेकलिस्ट SOPA. PRE-INSTALLATION | कार्य शुरू करने से पहले✔ Site inspection completed
• साइट निरीक्षण पूरा
• ✔ Drawings/layout understood
• ड्रॉइंग समझ ली
• ✔ Tools & material checked
• टूल्स व सामग्री जांची
• ✔ Power availability confirmed
• पावर कनेक्शन उपलब्ध
• ✔ Safety gear available
• सुरक्षा उपकरण मौजूद
• ✔ Area protection done
• फर्श / फर्नीचर सुरक्षित
• B. DURING INSTALLATION | कार्य के दौरान✔ Correct wiring routes followed
• सही वायरिंग रूट
• ✔ Cable labeling done
• केबल लेबलिंग
• ✔ Secure mounting
• मजबूत माउंटिंग
• ✔ No interior damage
• इंटीरियर को नुकसान नहीं
• ✔ Clean work environment
• साफ कार्य स्थल
• ✔ No unauthorized changes
• बिना अनुमति बदलाव नहीं
• C. POST-INSTALLATION | कार्य के बाद✔ System tested & commissioned
• सिस्टम टेस्ट एवं चालू
• ✔ Network & connectivity checked
• नेटवर्क जांच
• ✔ CCTV angles adjusted
• CCTV एंगल सेट
• ✔ Client demo completed
• क्लाइंट डेमो
• ✔ Site cleaned
• साइट साफ
• ✔ Handover confirmation taken
• हैंडओवर कन्फर्मेशन
• 4. SAFETY & SITE CONDUCT SOPसुरक्षा एवं साइट आचरण SOPSafety Rules | सुरक्षा नियमNo unsafe climbing or shortcuts
• असुरक्षित चढ़ाई मना
• No live power work without permission
• लाइव पावर पर बिना अनुमति कार्य मना
• Use ladder & PPE properly
• सीढ़ी एवं PPE का सही उपयोग
• Site Behavior | साइट व्यवहारClean uniform & proper appearance
• साफ यूनिफॉर्म
• Polite communication
• शिष्ट व्यवहार
• No smoking / alcohol / tobacco
• धूम्रपान / शराब / गुटखा सख्त मना
• No mobile misuse
• मोबाइल का दुरुपयोग नहीं
• Client Property Respect | क्लाइंट संपत्ति सम्मानNo sitting on furniture
• फर्नीचर पर बैठना मना
• No touching personal belongings
• निजी सामान को न छुएं
• No photos without permission
• बिना अनुमति फोटो नहीं
• Maintain confidentiality
• गोपनीयता अनिवार्य
• Violation Consequences | उल्लंघन पर कार्रवाई1st violation → Warning
• पहली बार → चेतावनी
• 2nd violation → Penalty / suspension
• दूसरी बार → जुर्माना / निलंबन
• Serious violation → Immediate termination
• गंभीर उल्लंघन → तुरंत सेवा समाप्त

MANAGEMENT DECLARATION | प्रबंधन घोषणाThese SOPs are mandatory & non-negotiable.

ये SOPs अनिवार्य एवं अपरिवर्तनीय हैं।