Front Desk Manager

Key Roles and Responsibilities:

• Oversee and manage front desk operations to ensure a seamless client experience.

• Handle client interactions, membership queries, and trial conversions in a professional manner.

• Coordinate and manage trainer schedules, client appointments, and daily studio activities.

• Monitor studio occupancy, revenue, and sales performance on a regular basis.

• Demonstrate effective negotiation and communication skills when interacting with clients and external partners.

• Maintain a courteous and patient approach in handling client concerns and requests.

• Ensure adherence to studio operational standards and protocols. 

Candidate Requirements:

• Education: Graduate degree in any discipline (B. Com graduates preferred).

• Gender: Female candidates only.

• Required Skills and Competencies:

o Excellent fluency in English (spoken and written).

o Strong negotiation, communication, and interpersonal skills.

o Basic proficiency in Microsoft Excel.

o Patience, professionalism, and client-handling ability.

o Organizational and multitasking capabilities.