Front Office Executive

Job Title

Front Office Executive & Sales Coordinator (Female)

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Job Description

We are looking for a confident, presentable and responsible Female Front Office Executive & Sales Coordinator for our healing and training centre.

This role involves front desk management, client communication, inside sales, appointment coordination and basic office administration. The candidate should be comfortable interacting with clients and willing to learn and grow with the organisation.

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Key Responsibilities

Front Office & Reception

Act as the first point of contact for walk-in clients and callers

Greet clients professionally and maintain a calm, welcoming office environment

Manage appointments and daily schedule of the Founder

Handle client coordination and basic office discipline

Sales & Client Handling

Handle incoming calls, WhatsApp enquiries and website leads

Make outgoing calls to leads from Justdial and other sources

Explain services clearly to clients and convert enquiries into confirmed bookings

Follow up with interested clients and maintain relationships

Payments & Records

Collect payments from walk-in clients (UPI / cash / online)

Maintain accurate records of payments and appointments

Coordinate closely with the Founder for confirmations

Data, Admin & Office Support

Maintain daily records in Excel (leads, follow-ups, appointments, payments)

Update client and lead status regularly

Handle basic office and administrative tasks

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Growth & Learning

Candidate must be open to learning and taking on additional responsibilities

Role may expand over time based on performance and business growth

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Requirements

Female candidate preferred

Comfortable spoken English for client communication

Good communication skills in Hindi

Basic knowledge of MS Excel and WhatsApp

Polite, organised, honest and responsible

Prior experience in front office, reception, telecalling or B2C sales is an advantage

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Working Hours

10:00 a.m. – 7:00 p.m. (9 hours including breaks)

Weekly off as per mutual discussion

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Salary & Benefits

Salary: ₹12,000 – ₹18,000 per month (based on experience)

Incentives: Performance-based incentives. Average monthly incentives range from ₹5,000 – ₹10,000 for good performers

Overtime: Paid overtime applicable when required and approved in advance, as per company policy

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Additional Support

In case of late working hours due to official requirements, reasonable support for safe commute may be provided, subject to situation and prior approval

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Growth & Rewards

Performance-based increments, role expansion and discretionary rewards may be considered based on individual performance and business growth

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Only genuinely interested and committed candidates should apply.