Front Office Executive

The Front Desk Executive will be the face of the mall’s loyalty program, responsible for welcoming shoppers, briefing them about the program’s benefits, assisting with registrations, and addressing related queries. The role involves promoting the program effectively, maintaining accurate records of enrollments, and coordinating with the marketing team to support ongoing campaigns and customer engagement activities. The ideal candidate should have excellent communication and interpersonal skills, a pleasant personality, and a strong customer service orientation. Prior experience in front desk operations, retail, or hospitality will be an added advantage.