• Manage the front office by welcoming and assisting patients and clients.
• Answer incoming calls and schedule appointments for dermatology and aesthetic treatments.
• Perform outbound calls to potential and existing clients to inform them about services, offers, and appointment reminders.
• Handle patient registration, manage records, and maintain clinic schedules.
• Assist in providing information about the clinic’s services and address customer queries.
• Coordinate with the medical team to ensure smooth communication between clients and the clinic.
• Manage billing and other basic administrative tasks.
• Handle patient follow-up calls post-treatment.

Skills Required:

• Excellent verbal communication skills in English and Hindi.
• Basic computer literacy (MS Office, clinic management software).
• Strong interpersonal and customer service skills.
• Ability to handle multiple tasks and manage time effectively.
• Previous experience in handling front office or telecalling in a clinic/hospital setup is preferred.

Preferred Candidate Profile:

• Experience in a healthcare, dermatology, or aesthetics clinic.
• Ability to manage front-office duties and perform telecalling simultaneously.
• Comfortable with outbound calls to customers to promote services or book appointments.

Benefits:

• Competitive salary.
• Opportunity to work with one of India’s leading cosmetic dermatology brands.
• Training and professional development opportunities.
• Attractive incentive structure for achieving customer satisfaction and revenue targets.